Getting Started & Tips for Back in Stock
In this article
To install, visit Back in Stock in the Shopify App Store and click "Add app".
You will be prompted to log in to your Shopify store and then approve the installation.
Create your first notification
Now that Back in Stock is installed, it's time to create your first notification.
Go to a product page of an out of stock product and look for a "Email when available" button. It should be located next to the "Add to cart" button or on the left-side of the screen. Click the button and type in your email address to signup for a notification when the product is restocked.
Head back to the dashboard and you'll see your first Back in Stock notification show up in the "Recent activity" panel and the product added to the "Most wanted" panel. Once the product is restocked in Shopify, a email will be sent and the dashboard updated. All this is done automatically by Back in Stock when the product's inventory level changes.
Web push notifications allow the customer to be instantly notified on their devices when a product is restocked.
By default Web Push notifications are active but you may want to configure the settings & template; Getting started - Web Push
You can receive a Daily or Weekly Activity report delivered automatically to your email inbox.
Immediate alerts will notify you when a customer signs up for a notification; this can be especially useful for Preorder products or products made to order. The immediate alerts settings page can be found on the 'Activity updates' page under the Immediate Alerts tab; Activity updates
Monetize preorder products and gauge demand by adding a back in stock button to products flagged as preorder products. The Preorder products settings can be found on the 'Product page button' page under the Behaviour tab; Product page button
If your store is available in Multiple languages, then this feature can be activated - This will allow you to configure the Templates for Email, SMS and Web-push in multiple languages.
If you have a customer notification list from another platform
Notifications can be imported using a CSV file.
If you want to use a custom button, language or email template
All the key customer-facing components of Back in Stock can be customized.
If you are a developer or designer
Back in Stock provides a simple but flexible API to let you build custom interfaces to suit your store.
If you have a question or problem that isn’t covered in the documentation please get in touch. We’d love to hear from you!