Adding a customer from the dashboard
Most of the time customers will sign up for Back in Stock notifications from you storefront.
There are some occasions when you wish to add a customer manually from your Back in Stock dashboard. For example, you may have a customer who has walked into your physical store and is enquiring about a sold out product. You can offer to notify them when the item is restocked online by creating a customer notification on their behalf.
To create a customer notification from your dashboard:
- Click the ‘Add’ button from top menu
- Enter the customer email address
- Start typing the SKU or name of the product variant the customer is interested in. Choose the correct item from the list of results.
- Click Add
Adding customer notifications for products not published to the online storefront
You can add a customer notification for a product that is not yet published to the online store. For example, a product that is only published to the Point of Sale channel can be added. Notifications for this product won't be sent until it is published to the online store.
Importing a list from another platform
Please see importing a list from another platform for info on bulk imports