Getting Started & Setup Guide

Select from embedded or floating button

When you install Back In Stock, the first thing to confirm is if you would like embedded button for your product pages or floating button? After successful setting up one of these, you can opt for both as well. Our recommendation is to pick embedded button. Here's an illustration of what they look like:

Enable the app in your theme

You need to enable the app for your store. We will not put anything live without this step so that nothing unwanted & un-approved button is shown to your customer. You will only be doing this step once.

Here's a quick video:

Test how our button and notification will work for your store

During onboarding you can test how our buttons look like before you are actually live. We will copy your theme style and design and showcase our button on a sample out of stock product. If no product is out of stock, we will pick a random product for demo. Please note you can customize this button later here<add link>

You can also test a notification email by key-in an email ID where we will send this notification. We will pull in the default email address with Shopify at first. Again, you can always customize this email template later here <add link>

Customize buttons

Embedded button

This will be automatically aligned with your theme. However, if you need additional customization on top of the embedded buttons, you can drop us a note and we will help customize it for you.

Here's a detailed article on how to do it yourself: https://help.backinstock.org/article/70-using-a-custom-product-page-button

Floating button

You can read about changing floating button in detail here: https://help.backinstock.org/article/71-custom-widget-button

OR Here's a quick overview of changing floating button:

Customize Collection page button

You can also install our back in stock buttons your collection pages which can help you gain sign-ups as customers are browsing through your collection pages.

If your theme is identified by us, you can easily install the button on collection pages by going to Customize > Collection Page > Install (see below)

However, if you have a customized theme or not identified by us, you can follow this article on manual installation or reach out to us and we will do it for you!

Here's a quick overview of how to do this:

Sign-up form shows up as a pop-up when your customers clicks on Back-in-stock buttons.

You can also read here for details on customization in depth: https://help.backinstock.org/article/76-popup-form-custom-styles

Here's a quick explainer on how to customize the form:

Next steps for exploration

The Theme integration shows the button directly on the page; rather than attached to the side (The floating button)

Most major themes are supported, but if we do not support you theme just get in touch with us [email protected].

We have more information on the theme integration here; Theme integration

Web push notifications allow the customer to be instantly notified on their devices when a product is restocked.

By default Web Push notifications are active but you may want to configure the settings & template; Getting started - Web Push

When enabled - SMS notifications on average convert at 3x the rate of email notifications. Prioritize SMS to ramp up your sales! Getting started - SMS

A button on the Collections page is seeing signups at 5x the rate on your store when using the Back in Stock button on the home and collection pages. Getting started - Collections page button

You can receive a Daily or Weekly Activity report delivered automatically to your email inbox.

This gives you a quick overview of activity for your account in the previous day (or week for weekly reports). Getting started - Activity reports

Back in Stock now features Campaigns; A campaign allows you to create unique sequenced messages and increase your conversion ratio with back in stock.

Getting started - Campaigns

For popular items you can easily end up with a lot of customer notifications. You may even have several times the quantity of inventory being replenished.

With a Delivery Policy enabled you can restrict the number of customers being notified at once.

Getting started - Delivery policy

Immediate alerts will notify you when a customer signs up for a notification; this can be especially useful for Preorder products or products made to order. The immediate alerts settings page can be found on the 'Activity updates' page under the Immediate Alerts tab; Activity updates

Getting started - Activity updates

Monetize preorder products and gauge demand by adding a back in stock button to products flagged as preorder products. The Preorder products settings can be found on the 'Product page button' page under the Behaviour tab; Product page button

Getting started - Preorder Products

If your store is available in Multiple languages, then this feature can be activated - This will allow you to configure the Templates for Email, SMS and Web-push in multiple languages.

Getting started - Multi-language

Also..

If you have a customer notification list from another platform

Notifications can be imported using a CSV file.

If you want to use a custom button, language or email template

All the key customer-facing components of Back in Stock can be customized.

If you are a developer or designer

Back in Stock provides a simple but flexible API to let you build custom interfaces to suit your store.

Something else

If you have a question or problem that isn’t covered in the documentation please get in touch. We’d love to hear from you!